Practice Policies


Practice policies decorative image

Insurance


As a courtesy to our patients with insurance, we will file your insurance claim on your behalf, allowing you to pay only your estimated portion as services are rendered. Please remember that the contact is between you and your insurance company and your total balance in our office is your responsibility regardless of any estimated insurance coverage.

We have no way to guarantee the actual terms of your policy. If for any reason there is a balance remaining after your insurance company's payment, you will be sent a statement. If the insurance company has not paid on your account within 30 days from the date of service, the balance will become due and a statement will be sent to you for payment.
Our office is contracted with several insurances, as a result there may be insurance adjustments reflected on your account. Our office will be more than happy to submit a pre-determination into your insurance if requested. Pre-determinations usually take 4-6 weeks to process and are still not a guarantee of benefits.


Financial Policy


We are committed to providing our patients with the best possible care. Your understanding of our financial policy is important to our professional relationship. Please ask us if you have any questions about our fees or your financial responsibility.

For your convenience, we accept payments made with cash, check, Apple Pay, debit cards, and credit cards such as Visa, MasterCard, Discover, and American Express. We also offer financing through Care Credit®.

In order to provide the best possible dental care at the lowest cost, the patient's portion will be due at the time services are rendered, unless payment arrangements are made with the Business Office prior to the start of any treatment.

  • We accept cash, money orders, check, Visa, MasterCard, Discover and American Express.
  • We also offer financing through CareCredit®.

CareCredit® is available to help you pay for dental procedures your insurance doesn’t cover. CareCredit® offers both No Interest* financing or low minimum monthly payment options so you can take care of your dental health.

With three simple steps, including an instant approval process, it’s easy to apply for CareCredit®. Click here for more information or to apply for financing.


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Cancellation Policy


In order to reduce administrative cost, our office requires that cancellations be made with a minimum of 2 business day notice for a regular appointment. Appointments cancelled without more than 2 business day notice or failed appointments (no-show) will be subject to a $50 per hour fee.

Surgical Appointments

For surgical appointments, we require a 1 week minimum cancellation notice. If you cancel with less than the 1 week notice, you will be required to pay a $400 deposit to reschedule your appointment. That deposit will go towards your total out of pocket cost for the surgical procedure. If you cancel a second time, that $400 will be kept as a cancellation fee.

IV Sedation

In the event that you will require intravenous sedation, we require 2 weeks cancellation notice. If you cancel with less than the 2 weeks notice, you will be required to pay a $400 deposit to reschedule your appointment. That deposit will go towards your total out of pocket cost for the surgical procedure. If you cancel a second time, that $400 will be kept as a fee.